625 Responsible Gaming — Play Smart, Live Balanced
At 625, healthy entertainment starts with awareness and self-control. This page provides guides, tools, and resources to help you enjoy a fun gaming experience without compromising your personal and family well-being.
Our Commitment to Healthy Gaming
As a responsible online entertainment platform, 625 believes the best gaming experience is one that is mindful, in control, and enjoyable — not the other way around. Online gaming should be a way to unwind and have fun, not a source of financial stress or personal problems.
We are committed to providing a safe gaming environment for all Malaysian users. This means supporting every user's right to set their own limits, take a break when needed, and seek help when things start to feel out of control. The 625 platform offers a range of self-control tools that you can access at any time through your account settings.
Behavioural Warning Signs to Watch Out For
Recognising the early warning signs is the first step to keeping your gaming experience healthy. Please go through the following list honestly. If you find yourself experiencing several of these regularly, it may be time to take preventive action:
- Borrowing money or selling assets to fund gaming
- Using daily expenses or household bill money for betting
- Chasing losses with bigger bets
- Hiding the amount of money spent from family members
- Unable to stop even when you intend to
- Neglecting work, family, or social responsibilities
- Feeling anxious, irritable, or low when not playing
- Playing to escape problems or stress
If you recognise these signs in yourself or someone you care about, do not be ashamed to seek help. Many people have successfully overcome these challenges with the right support.
How to Set Effective Time & Budget Limits
The simplest and most effective strategy for responsible gaming is to set clear limits before you start playing — not after. Here is a practical guide you can follow:
Decide on the maximum amount in MYR you are comfortable spending each week or month on entertainment. Treat it like the cost of a night out or a movie — not an investment. Once that limit is reached, stop immediately.
Set a specific time limit for each gaming session — for example, just 30 minutes or an hour. Use your phone's timer as a reminder. When time is up, log out and do something else you enjoy.
Set aside specific days each week as "play-free days". This helps you maintain a healthy perspective and ensures your other hobbies and interests don't get left behind.
Self-Control Tools on 625
625 offers several self-control features designed to help users manage their gaming experience more effectively. All of these can be accessed through your account settings:
- Deposit Limit: You can set a maximum daily, weekly, or monthly deposit limit in MYR. Once a limit is in place, the system will automatically block any deposit that exceeds that amount within the specified period.
- Loss Limit: Set the maximum amount you are willing to lose within a given period. Once this limit is reached, your gaming session will automatically stop until the limit resets.
- Temporary Break (Cooling-Off Period): If you feel you need a break from the platform, you can request a cooling-off period lasting anywhere from a few days to a few weeks. During this time, you will not be able to log in or carry out any transactions.
- Self-Exclusion: For cases that require more serious measures, you may apply for a long-term self-exclusion from the platform. Contact the 625 support team at [email protected] to begin the process. All requests will be handled with the utmost seriousness and respect.
All self-control requests will be processed promptly. If you need assistance accessing any of these features, our support team is ready to help.
Minor Protection
The 625 platform is strictly for users aged 18 and above. We take the protection of children and young people very seriously. During registration, users are required to verify their age, and 625 reserves the right to request identity document verification at any time.
If you share a device with a family member under the age of 18, we recommend that you:
- Always log out of your 625 account after every session, especially on shared devices
- Do not save your account password on devices that children can access
- Use the parental control features available on your devices and browsers
- Have open conversations with your children about responsible internet use
Life Balance & Seeking Help When Needed
Online gaming is just one of many ways to have fun. Maintaining balance in life — between work, family, social activities, and hobbies — is the key to long-term well-being. If you find that gaming is starting to take up too much space in your daily life, that is a sign that balance needs to be restored.
We encourage anyone who feels they need support to reach out to a qualified professional. In Malaysia, several resources are available that you can contact confidentially:
Malaysia's national counselling helpline, operating 24 hours a day for a wide range of personal and family issues.
Public and private clinics across Malaysia offer counselling services for issues related to problem gambling.
Talk to a trusted family member or friend. Support from loved ones is often the strongest motivation to make a change.
The 625 team is always here to help. If you have any questions or need assistance with account controls, reach us at [email protected]. You can also refer to FAQ page us for more information.